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Last Updated: 10/10/2025

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Who We Are

CyberNest PCs is a UK-based computer building and repair business providing custom PC builds, upgrades, and technical support.
If you have questions about this policy or your data, you can reach us at:
 

cybernestpcs@gmail.com

Based in the United Kingdom

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Information We Collect

We may collect and store the following types of personal information:

  • Contact details – name, email address, phone number, and postal address.

  • Service information – details about your computer or the services you request.

  • Communications – messages sent via our contact form, email, or social media.

  • Analytics data – information about how you use our website (via cookies or analytics tools).

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How We Use Your Information

We use your information to:

  • Respond to enquiries or service requests.

  • Provide quotes, updates, and customer support.

  • Arrange collections, deliveries, or on-site visits.

  • Keep internal records for invoicing and service history.

  • Improve our website and marketing through analytics insights.

We do not sell or rent your personal information to third parties.

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Payments

We currently accept payments via bank transfer or card payment in person.
We do not collect or store payment card details on our website.

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Cookies & Analytics

Our website may use cookies or third-party analytics tools (such as Google Analytics or Meta Pixel) to help us understand visitor activity and improve our site.
You can control or delete cookies at any time through your browser settings.

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Sharing Your Data

We may share limited personal data with:

  • Service providers assisting with website hosting, analytics, or IT support.

  • Delivery or courier partners for shipping parts or systems.
    All partners are required to handle your data securely and only as needed to perform their services.

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How Long We Keep Your Data

We retain customer records only as long as necessary for business and legal purposes — typically up to 6 years for invoicing or tax requirements.

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Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your data where applicable.

  • Object to or restrict certain types of processing.

To exercise your rights, contact us at cybernestpcs@gmail.com.

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Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date at the top.

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